A young mother, who happened to be at South City Mall when she needed to breastfeed her child this Sunday, was denied a private space by storekeepers and security staff despite repeated pleas before an apparel storekeeper came to her help and allowed her to use the cramped trial room.
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Abhilasha DasAdhikari wrote a short review on the feedback section of the mall’s Facebook page two days later, recounting her ordeal, but the reply she got left her stumped. The post from “South City Mall” told her that she should plan her baby’s feeding arrangements properly and that she should “do her home chores at home and not at a mall”.
The FB posts — the young mom’s plaint and the response from one of the city’s biggest malls — have gone viral, bringing into focus one of the most urgent needs that often go ignored at public spaces in India.